Auxiliary Jobs Board


Viejas Arena Events Supervisor

$19.23 to $20.15

Associated Students, San Diego State University
5500 Campanile Drive
San Diego, CA 92182
Posted: 4/11/2018

Job Description

Priority consideration will be given to applications received on or before April 24th by 4:30 PM

The Events Supervisor oversees events and functions at the Open Air Theatre, Aztec Center, Parma Payne Goodall Alumni Center, Viejas Arena, and other sites as needed. Coordinates services and supervises various events in multiple facilities. 


  • Books, coordinates, and manages all aspects of events from the advance   planning  stages through the end of the event
  • Completes pre-show event financial estimates and assists with the completion of   post-show event settlements
  • Demonstrates familiarity with facility use contracts and insurance requirements
  • Ensures all staffing requests are met in order to maintain a safe environment for   patrons and to ensure safety of facilities
  • Schedules staff in advance of event to give proper notice and to avoid last minute   staffing short falls
  • Coordinates all events and facilitates all client interaction.  Directs communication   with client to include event set-up and estimate preparation, event management   and review of event invoicing to ensure all client needs are addressed and met
  • Acts as the primary contact to the client and serves as the liaison between the  event and Arena staff
  • Ensures proper training of Event Staff Supervisors and House Managers
  • Ensures proper monitoring of events by supervisors assigned and is the manager   on site for all events
  • Schedules and coordinates staffing levels and placement of all contract security
  • Works to promote professional growth among the student Event Staff including   encouraging staff to take on more responsibility
  • Ensures that show files are created and maintained on all shows and monitors a   standard checklist of event tasks and functions
  • Ensures completion of event tasks including:
    • Provides representation when necessary at weekly scheduled meetings to ensure all set-up needs are properly requested and delivered
    • Assists in obtaining all necessary loading and parking permits for assigned events
    • Disseminates important event information to day-of event staff
    • Completes billing and/or fee payments for event staff and/or services
    • Coordinates specific "hosting" needs for each event assigned including significant attention to disabled services and the possible opportunities to enhance disabled patron experience at the venues
    • Oversees and coordinates the physical set-up of all assigned events, including knowledge of Ticketmaster seating manifests
    • Coordinates arrival/setup of medical staff, university police, parking services, custodial and other contracted vendors for events
    • Coordinates the use and distribution of all in-house radios and needed communication equipment
    • Implements appropriate safeguards and practices pertaining to event and crowd management including ensuring that all contract organizations including security and medical personnel are present and stationed appropriately
  • Investigates and resolves event-related complaints in a professional manner  ensuring customer satisfaction
  • Other responsibilities include administration, customer service & collaboration,   staff management and safety

Minimum Education, Experience & Certification:

  • Four year degree from an accredited college or university required with major course work in facility management, hospitality management, business management preferred
  • Minimum three years experience supervising staff in a similar venue required
  • Experience in promoter relations, event management and guest services required
  • CPR, First Aid, and AED certification required (certifications may be obtained within first month of employment)



This is a regular, full-time position. Flexibility and willingness to work long and irregular hours and days, including evenings, weekends and holidays as needed by event schedule.

Contact Information

Lindsay Gunn