Under the direction of the Associate Executive Director, Administration, the Director of Human Resources serves as a member of the senior leadership team to manage the Human Resources functions under a shared services model for the Forty-Niner Shops, Inc. (49er Shops) and Associated Students. The Director of Human Resources is directly responsible for the overall administration, management and coordination of all Human Resources functions and activities for the organizations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Support the Associate Executive Director, Administration to maintain a highly competent, culturally diverse and inclusive workforce that is reflective of the campus community we serve.
- Ensure the 49er Shops and Associated Students are in full regulatory compliance with local, state and federal regulations, labor laws, and contractual requirements.
- Manage and train department staff and leadership teams on regulatory compliance standards that are required for all aspects of Human Resources functions. These regulatory agencies and requirements include, but are not limited to: the U.S Equal Employment Opportunity Commission (EEOC), Division of Occupational Safety and Health (CalOSHA/OSHA), Family Medical Leave Act/California Family Rights
- Act an general leaves, Fair Labor Standards Act (FLSA), employee classifications, overtime laws and workers’ compensation requirements.
- Identify current staffing needs and gaps and implement strategic plans to attract, develop and retain employees.
- Manage all recruitment and onboarding efforts including: job description development, classification reviews for all positions, salary grade and compensation impact, posting and processing applications, and compliance oversight of the entire recruitment and onboarding process.
- Manage the execution of employee/labor relations including: timely, confidential and professional response to all employee formal/informal grievances and complaints by all employees.
- Conduct timely interactive investigations to address employee complaints and initiate mediation and problem resolution strategies as appropriate, in alignment with organization policies and compliance standards.
- Work with CSULB campus partners in the Division of Student Conduct and Division of Equity and Diversity in supporting investigations related to student employees or student customers, as needed.
- Provide oversight and administration of compensation strategies reviewing: salary grades, pay and gender equity requirements, minimum wage changes, salary compression, classification impacts, and conducting periodic compensation salary surveys.
- Provide oversight and administration of benefit programs for the organizations, reviewing traditional medical, dental, vision, retirement and ancillary benefit programs, open enrollment periods and organization and professional development, succession planning and employee communication.
- Identify regulatory training requirements for the individual divisions and develop training programs to ensure the organizations are in compliance in conjunction with the Associate Executive Director, Administration, establish short and long term objectives for all functions of the Human Resources Department.
- Advise and partner with Management to strategically develop and implement programs that support the attainment of Human Resources goals and objectives for the Shops and Associated Students.
- Provides consultation and training on all Human Resources related policies and practices to employees and management, including corrective action and performance management.
- Ensures Human Resources Team and Department Management staff are up to date on all applicable laws and government regulations related to all Human Resources functions.
- Coordinates and conducts exit interviews.
- Works with the Associate Executive Director, Administration on critical projects impacting Human Resources activities.
- Monitors the outcome of unemployment/workers’ compensation claims and assists department with appeals.
- Ensure that the Human Resources staff practices a high level of confidentiality, etiquette and business presences at all times.
- Performs other duties as assigned, which are reasonably within the scope of the job.
This position directly supervises staff in the Human Resources department. As a member of the senior leadership team, this position provides guidance and overall direction, coordination, and evaluation of units within the HR Director scope. This also includes guidance and leadership to all department managers who are responsible for hiring, onboarding, training and managing employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities also include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education and/or Experience
- Bachelor’s degree or equivalent in public or business administration, human resources, or related field required, a Master’s degree in a related field and SHRM certification is preferred.
- 5 years directly related experience in managing the human resources and administrative operations of a complex organization required, higher education auxiliary experience preferred.
Knowledge and Abilities
- Thorough knowledge of the principles and practices of public and/or business administration, including hiring, onboarding and training, staff development and performance management, processing payroll and benefits administration required.
- Understanding of modern office management methods and practices; working knowledge of the principles and practices of human resources management and payroll; working knowledge of human resources information systems design and implementation; working knowledge of insurance practices and terminology in the areas of benefits. Proficiency in Windows-based Office suite applications.
- Ability to read, analyze, and interpret contracts, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business and campus communities. Ability to create presentations, write proposals, and effectively present information to management, campus groups, and boards of directors. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of employment laws and understand how they apply to employment policies.
Certificates, Licenses and Registrations
Position requires occasional use of personal vehicle. Must have a valid California Driver’s License and be able to qualify for coverage under corporate automobile insurance policy.
This position has been identified as a mandated reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a mandated reporter.
A background check (including criminal records) must be completed satisfactorily before any candidate can be offered a position with the ASI. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest and questions may be sent to ASI human resources office.
To apply for this job please visit workforcenow.adp.com.