SUMMARY: Performs AV support for events, programs, and ASI & SC staff needs. The duties and responsibilities listed below are not all inclusive and other duties may be assigned. This position reports directly to the SC Facility & Event Services Supervisor.
BENEFITS:
* Medical, dental, vision and life insurance (most paid at 100%)
* Pension – CalPERs Retirement
* 12 paid sick days per calendar year
* 16 paid holidays per calendar year
* 10 paid vacation days per calendar year (increases with 3 years of service)
* Educational Assistance Program
* Work with, and mentor students, on a day-to-day basis to enhance students’ lives.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Supervisory Responsibilities:
* Directly supervises the SC AV Student Technician(s) by hiring, training, facilitating meetings, and delegation of work.
* Conducts performance evaluations, sets area goals, leads, and monitors workflow. Schedules student assistants and provides support during absences.
AV Responsibilities:
* Plans, coordinates, sets up, and supervises all technical aspects of events or programs in the Student Center facilities to include the Event Center, the Warrior Stage, the Warrior Steps, the Warrior Lawn and the Quad.
* Coordinates technical checks with clients and operates equipment during events to include all necessary visual and sound components.
* Ensures clients, students, and staff are able to connect to the systems in the conference rooms and troubleshoots as needed.
* Coordinates with OIT and contractors to set up new equipment installations and configurations.
* Routinely tests equipment to ensure proper operations including running audio, video, and signal tests to ensure high quality.
* Maintain AV equipment by monitoring equipment health and perform minor repairs as needed.
* Communicates between ASI and SC and campus OIT to address concerns with AV equipment and access.
Other Technical Responsibilities:
* Coordinates access to Key Watcher key card control system, add and remove student staff and troubleshoot issues as needed.
* Works with the following SC facility systems as directed: building lighting system, paging system, house music, and key card access software.
* Communicates with campus OIT to ensure the SC has the ability to provide all requested services for events and programs (ex. recording events, live-streaming, etc.).
* Coordinates communications between ASI & SC and Campus OIT to address concerns with access to AV equipment.
* Assists with Wi-Fi set up and access for reservations and events to include requesting SSID in the Valley Multiuse Conference Rooms and Event Center.
Administrative:
* Meets regularly with SC Facility & Event Services staff to review upcoming A/V needs for reservations and programs.
* Meets weekly with SC Facility & Event Services Supervisor to review upcoming event needs and weekly work schedule.
* Provides on-sight, day-of event management and logistical support, to assist the Facility & Event Services Office, during and outside of normal operating hours to ensure proper setup and coordination of requested services and that groups are complying with reservation and facility use policies and relevant campus policies as directed.
* Utilizes the 25Live computerized reservation system and Social Tables software to communicate and plan for upcoming audio visual event needs.
* Interprets and advises groups on SC reservation and facility use policies, procedures, expectations, and relevant campus policies.
* Develops and implements an on-going effective preventative maintenance and purchasing plan for all audio visual equipment. Make recommendations for the purchase of updated or new equipment.
* Maintains conference room equipment and conducts related training in the SC facilities and Quad and tracks SC equipment inventory.
* Works with staff and various campus constituents to understand user issues and develop solutions.
* Provides friendly end-user technical support.
* Attends all scheduled staff meetings.
* Attends leadership retreats, training orientations, workshops, etc.
MINIMUM QUALIFICATIONS:
* Knowledge of AV equipment, including cameras, lighting, and software
* Customer Service experience, preferably in a technical environment, is desired.
* Knowledge of Mac and Windows operating systems.
* Demonstrate professionalism, dependability, punctuality, and strong interpersonal skills.
* Must be able to quickly learn and adapt to a constantly changing technological world.
* Technology skills in up-to-date computer software including word processing, spreadsheets, image processing, and basic programming preferred.
* Ability to problem-solve technical difficulties, audio visual, computer hardware, and software.
* Possess good decision-making skills and be able to maintain high quality standards with basic supervision.
* Strong communication skills (written and verbal)
* Provides professional and courteous support to CSU students, faculty, and staff requesting assistance.
TYPICAL PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 20 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, copiers.
This position will work evenings and weekends depending on business needs. Hours may vary.
Work is performed in an office environment and throughout the campus areas during student programs, continuous contact with other staff, students, faculty, and the public.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
SPECIAL REQUIREMENTS:
Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. SC will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the application status of applicants.
Must possess and maintain a valid CA Driver’s License, maintain appropriate auto insurance, and have access to a vehicle that is in safe mechanical condition.
SC is an Equal Employment Opportunity Employer:
SC will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, sex, gender, gender identity, gender stereotyping, sexual orientation, genetic information, disability, age, marital status, veterans’ status, status with regard to public assistance, or on the basis of any other legally protected category.
SC only hires individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Classification:
Coordinator I $46,250 – $71,000
Application Process:
To apply please use link below to visit our ASI & SC Employment Opportunities