Priority consideration deadline: Friday, February 16, 2024
GENERAL PURPOSE: Under the supervision and general direction of the Associate Director of Operations, supervises in-house custodial, contract custodial, maintenance of custodial inventory and equipment, trash and recycling functions for facilities assigned. Ensures proper preparation and safe operation for events and functions in the Parma Payne Goodall Alumni Center, Viejas Arena and the Cal Coast Credit Union Open Air Theatre.
ESSENTIAL DUTIES & RESPONSIBILITIES
Supervises full time staff to address day-to-day custodial needs.
Oversees contract custodial services for events and special projects to ensure compliance with contract and that contractor’s work meets or exceeds Associated Students (A.S.) health, safety and cleanliness standards.
Oversees contract for pest control services, trash and recycling services, and porta-potty (as needed) delivery and services
As part of overall security, actively participates in the safety and security of the buildings by securing entrances and addressing unidentified individuals in the facility and bringing them to the attention of the Administration Office.
Reports any damage or needed facility repairs to the Operations Department in a timely fashion.
Oversees the use and maintenance of custodial equipment including addressing storage, repairs and replacement as needed.
Supports the corporate-wide goal of operating as green and sustainable as possible by recycling, conserving energy and making recommendations and suggestions toward that effort. Reports to the supervisor instances where this effort is not being made.
Ensures assigned facilities are appropriately supervised and staffed by A.S. and/or contractor
Maintains appropriate inventories of custodial supplies and safety equipment including and not limited to paper supplies, cleaning supplies, first aid supplies and kits, and personal protective equipment (PPE).
In assigned facilities, coordinates A.S. recycling program including monitoring the compliance to the landfill reduction requirements. For arena, ensures trash/recycling contractor reports dates and weights of trash and recycling for mandated annual report.
Actively monitors the facility calendar for upcoming events to ensure proper preparation, scheduling of contract staff, adequate supplies, and scheduling special projects.
Makes recommendations to supervisor on potential programming changes, needs and ideas to enhance the use of the facilities
Oversees custodial budget
Minimum & Preferred Requirements
High school diploma or equivalent required
Degree from accredited college or university preferred
Minimum of three years of demonstrated, successful experience in the supervision of custodial staff in the entertainment facility, higher education, commercial and/or hotel industry.
Minimum of three years of demonstrated, successful experience overseeing contract vendor staff preferred.
Minimum of one year hands on experience using, maintaining and training staff on specialized custodial equipment.
Licenses & Certifications Requirements:
CPR and AED certification required (certifications may be obtained within first month of employment)
Sexual Harassment Prevention for Supervisors
Data Security & Privacy
Must professionally represent the Viejas Arena, the Cal Coast Credit Union Open Air Theatre, Parma Payne Goodall Alumni Center, Associated Students, and San Diego State University at all times
Must be able to perform a high level of customer service in a diverse and constantly changing environment
Must be an organized and effective leader willing to work as part of a team
Demonstrated success in mentoring work teams of diverse functions, complying with organizational policies and procedures and supporting change within an organization
Commitment to values of diversity, multiculturalism, and higher education
Must be dependable, reliable and self-motivated
Must be goal-oriented
KNOWLEDGE, SKILLS & ABILITIES
Working knowledge of specific industry related equipment, tasks, methods, safety and training requirements
Proven necessary supervisory skills including but not limited to: inspecting, analyzing, planning, prioritizing, scheduling, assigning, receiving, controlling, training, instructing, documenting, recommending and reporting
Excellent communication skills, written and verbal
Proven ability to work with minimal supervision
Ability to work in a diverse, frequently changing population of students and faculty
Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
Ability to operate a computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint), Google Workspace and ability to learn and utilize new software programs
Ability to gather and organize data, draw logical conclusions and discern implications
Well organized, ability to effectively multi-task, ability to prioritize work, problem solve, make decisions and meet scheduled deadlines under pressure
Must be self-motivated, self-starter and perform with minimal direction and supervision
Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
Ability to present a consistent positive approach to students and all internal and external contacts by being courteous, respectful, helpful and cooperative at all times
Must be able to facilitate meetings, trainings, and orientations in a professional manner
Commitment to a high standard of safety and ability to communicate and train safety policies and procedures to staff
Proven necessary supervisory skills including, but are not limited to: hiring, inspecting, analyzing, planning, prioritizing, scheduling, assigning, receiving, controlling, training, instructing, documenting, recommending and reporting
Ability to interpret and communicate policies and procedures
Ability to adapt to and work in an environment of constant change, growth and frequent interruptions
SCHEDULE & WORKING CONDITIONS
This is a full-time position. Must be flexible and willing to work long and irregular hours and days including nights, weekends and holidays.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work conditions may vary depending upon the location of work and/or events; work and/or events may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working in the office, lighting and temperature are adequate with the use of standard office equipment available. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks. Event work may include exposure to moderate to extreme noise, limited lighting in areas, exposure to moving mechanical parts and exposure to high, precarious locations. Exposure to artistic expression that may seem offensive to some (written/verbal foul language, creative clothing, etc.) may also occur.
This position may also call for occasional business-related driving. A valid California Drivers’ License and proof of automobile insurance is required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements include talking, listening, sitting, standing, walking, manual dexterity, eye-hand coordination, use of office equipment including but not limited to computers, scanners, printers, telephones, copiers, fax machines, digital cameras, corrected vision and hearing to standard range. The use of walkie-talkies and wearing of earbud communications for long periods during events is also required.
Depending on meeting and event requirements, physical demands may require standing for long periods (up to two hours) and walking for extended lengths of time (up to one half mile), on various terrains, and may require work over head, bending, lifting, pushing, pulling, stooping, climbing, kneeling, laying down, work up to 80 feet above ground, moving, working in confined spaces and carrying items up to 50 pounds (unassisted) and 75 pounds (with assistance), using ladders and high scissor lifts and the operation of equipment such as light trucks, pallet jacks, forklifts, boom lifts, or other light power driven equipment.
Inside the Organization:
Reports to the Viejas Arena Associate Director of Operations
Works closely with Arena staff
Outside the Organization:
Maintain working relationship with University, Athletics Department, outside contractors and promoters
Oversees contract custodial services
EMPLOYMENT CATEGORY: Full-Time, Hourly, Non-exempt, Grade 6
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current Associated Students employees who apply for the position.
To apply for this job please visit workforcenow.adp.com.