Job Description
Associated Students’ (A.S.) mission is to support and represent the students of San José State University by continuing the organization’s legacy of student advocacy and leadership; to enhance SJSU students’ education through high quality programs and services; and to prepare students as they move towards a thoughtful and purposeful life after graduation.
A.S. is a non-profit auxiliary corporation serving the students of San Jose State University whose primary source of funding is from mandatory student body fees. A.S. Departments include the Cesar Chavez Community Action Center, Child Development Center, General Services Center, Human Resources, Information Technology, Events, Marketing, Print & Technology Center, Student Government, and Transportation Solutions.
Position Purpose
Under the direction of the IT Manager, the IT Coordinator is primarily responsible for efficiently providing support and managing the day-to-day operations of the Print & Technology Center (PTC) related to the technology services areas, while supervising and coaching a team of student staff. The position involves collaborating with and assisting the Systems Administrator and the IT Manager with administrative, help desk, and technical support for all IT systems and users in the organization.
Minimum Qualifications
- A bachelor’s degree in computer science or a related field with at least 3 years of experience with computer repairs, helpdesk support, and customer service responsibilities is required.
- CompTIA A+ and other hardware systems related certifications are highly desirable.
- Excellent customer service and desktop troubleshooting skills are essential.
- Demonstrated ability to lead and mentor a team of technical staff is essential.
- Experience in working at an educational institution and supporting student services is preferred.
For the complete list of resposibilities and more information about this opprtunity, please contact us or visit our listing.
Pay Information
ANNUALLY
$55,000.00 TO $65,000.00
ANNUALLY
Location
Associated Students, San Jose State University
One Washington Square
San Jose, CA 95192
Contact Information
Stephanie Nishimoto
408-924-6281
stephanie.nishimoto@sjsu.edu
http://as.sjsu.edu/asjobs_new/index.jsp